Shipping Policy

Shipping Protocol  
 

At colordream, facilitated by our trusted shipping partners, who typically make two to three delivery attempts. If delivery is unsuccessful, we recommend reaching out to us to reschedule.  
 

Please note that products are not dispatched on Sundays and holidays due to logistics partner unavailability. In cases of products or orders being returned due to incomplete or incorrect addresses, refunds for the purchase price cannot be offered, and we will not be liable for the issue.  
 

Transit Duration  
 

Domestic shipments generally take approximately three to eight (3-8) days to reach their intended destination.  
 

Split Shipments  

If you've ordered multiple items, they may arrive in separate packages on different days based on availability and shipping locations. To ensure secure transit, our products are often shipped separately, resulting in multiple deliveries to your provided address.  
 

Change of Address Requests  
 

Once an order is placed, address modifications cannot be made. However, if changes are needed, please contact us by phone or email within 24 hours of your transaction submission. We'll do our best to accommodate your request.  
 

Cancellation Policy  

Orders can be canceled if they're not yet prepared for shipment, but the request must be made within twenty-four (24) hours of placing the order. You'll receive a full refund, supported by an email containing evidence of the refund. Please note that orders marked as "Ready to Ship" are non-cancelable as they're dispatched within twenty-four (24) hours of order placement.