FAQs
Is it possible to cancel my order?
You can cancel your order as long as you haven't received your shipping confirmation email. To cancel, please contact our customer support team using the provided contact form. If you've already received confirmation, returning the items will be required. Refunds are usually processed within 7 business days and confirmed via email.
What should I do if I haven't received my order within the estimated delivery time?
Occasionally, delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. If you still haven't received your order after the estimated delivery time has passed, please contact our customer support team, and we'll be happy to assist you in resolving the issue.
What should I do if I encounter an issue with my order or a product?
If you encounter any issues with your order or a product, please don't hesitate to contact our customer support team immediately. We're here to help resolve any problems you may encounter, whether it's a missing item, damaged product, or any other issue.
How can I contact your customer support team?
Our customer support team is here to assist you with any questions or concerns you may have. You can reach us by byteshifttechnologiesprivateli@gmail.com. Our team is available 24/7, and we strive to respond to all inquiries promptly.
Are the product images on your website accurate representations of the actual items?
Yes, we strive to provide accurate and high-quality images of our products on our website. However, please note that due to differences in screen settings and lighting conditions, the color and appearance of the items may vary slightly from what you see on your screen.
Can I return or exchange a product if it doesn't meet my expectations?
Yes, we want you to be completely satisfied with your purchase. If for any reason you're not happy with a product you've received, you can return or exchange it within 7 days of receiving your order.
